FAQs
Voxer Q&A
What is Voxer?
Voxer is a live, push-to-talk, messaging app. You push the button to talk and I can hear you on the other end as you speak. Everything is also simultaneously recorded, so we can play back any message later.
Why Voxer over phone calls, emails and text support as your sleep support?
Our ongoing communication and my follow-up support is where I can ensure the plan is working and make any recommendations of change while you implement your sleep plan.
Voxer is superior to phone calls as we check in throughout or time together.
I’ve worked with a lot of busy parents and it can be hard to find a stretch within the day for a call that actually fits into their calendar. A call that might have looked good while scheduling it, can often become a problem the day-of, if naps don’t land right, or if you’re in the car the moment of our call, or you have a last minute appointment to get to. Voxer bypasses all of that and allows you to send messages on the go, the moment you have a question.
Voxer is better than emails and texting.
Voice is the best way to communicate, especially during a time as emotional and challenging as your child’s lack of sleep. It allows clarity in tone and intent, that email and text just can’t provide. And, let’s be honest, have you ever tried to sit down and write an email tied to something as complicated as sleep troubles?… It’s EXHAUSTING! Voxer removes the need to type a lengthy email/text and allows you to quickly move on with your day.
Where can I Voxer? And is Voxer support right for me/my family?
If you are a busy parent, always on the go, or simply just like the convenience of an easy way to communicate, then Voxer’ing back and forth with me is for you.
Can I Voxer Charleen when I think of a question and I’m…
just walking in to the office?- yep!
taking my child on a stroller walk?- yes!
walking the dog?- roger!
on a break at work?- absolutely!
just finished with putting my child down for a nap- affirmative!
in the shower?- you betcha (if your phone is water resistant)!
Charleen, how available are you to answer my Voxer messages?
You can Voxer me as many times as you like during your follow-up support period. As soon as you send your message, I will Voxer back within 24hrs during the week and within 48hrs on the weekend. During the weekend, I typically check Voxer on Saturday mornings and Sunday afternoons*. Messages will not normally be returned between the hours of 5:00pm and 7:00am Pacific Standard Time.
*Before offering Voxer, I was not available for support on the weekend, but now I want to be more accessible during our time together.
How does Voxer work and what types of devices does it work on?
Voxer works over any cellular data network (2G, 3G, 4G, EDGE, LTE) and over WiFi. Anywhere there’s a data signal, you can Vox with me.
It’s a free app that you can download onto any iOS (iPhone, iPad or iPod), or Android device.
I’m still not sold on this whole Voxer thing and I don’t like trying new things…
If you haven’t ever used Voxer before, I’m sure there is some nervousness about trying something new. Heck! I was brought kicking and screaming into the iPhone age, myself. Granted this was years ago, but I was content with my flip-phone and I didn’t want to be accessible 24/7. But now the applications are wonderful and limitless, now that I have access to Amazon and can stream The Walking Dead on my phone!
Even with your current sleep challenges, there might be some parallels there too… lack of sleep and exhaustion might be the new norm and it might seem like there’s no other way to live. But I assure you, there is a light (sleep) at the end of the tunnel for you and your child. Just give Voxer a try! I believe you’ll be happy with its ease of use and being able to get a hold of me faster than other ways of communication.
General Sleep Q&A
WHEN IS THE BEST AGE TO START TEACHING MY CHILD TO SLEEP?
It’s never too late or too early to start teaching your baby good sleeping habits. There are plenty of little tricks you can use in the first weeks of life to get baby off to the best start. A very common time for parents to come to me for support is around the 4-5 month mark when baby’s sleep habits begin to change. The parents have had several months of broken sleep and it is beginning to take a toll on everyone in the home. Every child can greatly benefit from better sleeping habits, no matter the age.
MY CHILD IS NO LONGER A BABY. WILL SLEEP COACHING WORK FOR MY TODDLER?
Yes! There are many helpful techniques dedicated to a toddler who is having trouble sleeping, like reward chart incentives and other ways to help your toddler stay in bed.
I’M CONCERNED ABOUT CRYING…. WILL MY BABY CRY?
Most likely, yes. When changes are made to anyone’s sleep habits and environments, protest is expected. And since crying is the only form of communication a baby has, it makes sense that they will cry in response to change at bedtime. My methods are NOT based on the Cry It Out approach. It is hard to say how much your individual baby will protest; some babies adapt very quickly, some take a bit longer.
I SHARE A ROOM WITH MY CHILD. WILL SLEEP COACHING WORK FOR ME?
Yes. If you’re sharing a room with your child, a great strategy is to set up a divider (or something similar) between you and your child for a while. Once your child is sleeping well through the night, you can remove the divider if you choose.
DO YOU ACCEPT PAYMENT PLANS?
Yes, I accept payment plans, in two parts. Both payments must be made by the time we begin working together, you may choose a date that is best to begin our journey, granted my availability allows.
DO YOU HAVE A MONEY BACK GUARANTEE?
No. Unfortunately, there is no way to guarantee the success of your baby’s sleep coaching, as I cannot be with you all of the time to assure you are following all my recommendations. But, I can honestly say that I have had a 100% success rate for my clients, if you follow my recommendations. I will do everything I possibly can to assist you and your baby reach your sleep goals.
BABY SLEEP CONSULTANT IN SACRAMENTO
As your Sacramento baby sleep consultant, I have years of experience in helping tired moms and dads get the rest they need. Contact me today and let’s get started on a plan to get your baby sleeping so your family can enjoy life together.